Going from one appointment to the next, he clicks Depart, and gets the warning
“AcctID cannot be empty”
I’ve gone through everything in the appointment, can’t find what’s missing.
Please help, thanks.
Solved
AcctID cannot be empty
Best answer by amajors
Make sure it is saved before trying to depart. It seems like the system might not be pulling in the customer account information or something.
I think
+2Check the Travel item (and its associated labor item) for the service order type. These items may be missing an account in their setup
Make sure it is saved before trying to depart. It seems like the system might not be pulling in the customer account information or something.
I think
Abe Majors
+2Reply
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