Partnership Inquiry

  • 19 March 2023
  • 2 replies

Userlevel 6
Badge +3

Hello folks,

I would like to know if a reseller is required to take up a partnership program, and of which category, in case if any support ticket is required to be risen with Acumatica.


Thank you,


Best answer by Chris Hackett 24 March 2023, 18:02

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2 replies

Userlevel 7

Hi @Harshita - As far as I am aware, support tickets can be submitted only by existing customers and partners. If a party isn't either, they can't submit tickets.

Userlevel 6
Badge +3

Thank you @Chris Hackett for clarification.


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