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Multiple business account/companies tied to one contact (portal user)

  • September 9, 2021
  • 5 replies
  • 364 views

asmith50
Jr Varsity III
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How are your clients handling the scenario where one contact needs access to multiple business accounts/companies? I know one way is via the parent child relationships but not all of my clients situations can be resolved in this manner. Is there anyway to handle multiple business accounts without creating a user for each separate account?

Best answer by asmith50

Yes I did receive an answer. You cannot, there can only be one portal login per one contact on a customer/vendor.

5 replies

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  • Jr Varsity II
  • October 13, 2021

Hi @asmith50 did you receive an answer to this? I have a client that has the same need and I can’t seem to find the solution.


asmith50
Jr Varsity III
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  • Author
  • Jr Varsity III
  • Answer
  • October 13, 2021

Yes I did receive an answer. You cannot, there can only be one portal login per one contact on a customer/vendor.


Hi, is this still status quo?

Also has client that requires this.

Please advise


I think the need is to link one contact, to various children customer accounts of the same parent


asmith50
Jr Varsity III
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  • Author
  • Jr Varsity III
  • March 3, 2023

@wandavdmerwe20 I don’t have any update. My client has accepted the limitation and moved on.