Skip to main content
Answer

EFT Remittance being sent out as .dat file and not .pdf

  • December 5, 2024
  • 4 replies
  • 63 views

Forum|alt.badge.img

Hello all! 

Some client are reporting that their clients are receiving their AP EFT Remittance as .dat and not .pdf.

Some measures I took were to force it in Acumatica to the following settings : 

I also verified the Business Event and it is set to PDF. Is there something I’m missing?

 

Best answer by craig2

I ran into a similar issue not long ago.  If you’re pulling the Customer or Vendor name into the File name, and they have a “Ltd.” or “Inc.” or whatever, it creates confusion on what kind of extension the file should have.

In my example for the ExportFileName, I had to add Replace([SOOrder.CustomerID_description],'.', '') to remove any periods from the entity name.  That fixed my issue, so possibly worth looking at and trying.

4 replies

darylbowman
Captain II
Forum|alt.badge.img+15
  • December 11, 2024

Are PDFs being sent correctly some of the time?

Can you verify that there is only one process sending these reports?


Forum|alt.badge.img
  • Author
  • Jr Varsity II
  • December 11, 2024

Hello Daryl,

Thank you for replying! We’ve been getting this complaint by many clients. I pulled one client that is affected, and they only have 1 business event active and its the one for EFT Remittance. 

 


Denham
Jr Varsity III
Forum|alt.badge.img
  • February 3, 2025

Hi ​@nugan96 

Did you ever find a solution for this? I am experiencing the same issue with an email template.

Thanks!


craig2
Pro I
Forum|alt.badge.img+3
  • Pro I
  • Answer
  • February 3, 2025

I ran into a similar issue not long ago.  If you’re pulling the Customer or Vendor name into the File name, and they have a “Ltd.” or “Inc.” or whatever, it creates confusion on what kind of extension the file should have.

In my example for the ExportFileName, I had to add Replace([SOOrder.CustomerID_description],'.', '') to remove any periods from the entity name.  That fixed my issue, so possibly worth looking at and trying.