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Cannot Confirm Shipment - Order is Stuck

  • 16 March 2023
  • 1 reply
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Hello,

I have several shipments that are stuck.  Bare with me as this is blowing my mind right now.  

  • Order Shipping Rule is set to Ship Complete
  • Order has a partial Shipment on it - Don’t know how that is possible.
  • Partial Shipment has been sent to Shipstation, and completed in Shipstation, and pushed back shipment info into Acumatica. 
  • Partial Shipment cannot be confirmed/completed because the SO Shipping rule is set to Ship Complete.  
  • I cannot change the shipping rule (or anything) on the order because it is in Shipping status. Top 10 biggest pet peeves with Acumatica.  
  • I cannot delete the shipment because it’s already been completed in Shipstation.

Mind.  Blown. Suggestions? Screenshots below.

 

Thank you,

Nathan

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Best answer by Naveen Boga 16 March 2023, 18:05

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Naveen Boga
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@nathankeating  I think you have only one option it seems, that you need to deploy a script to change the Shipping Rule from Ship Complete to Back Order Allowed.

 

Naveen B

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