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Question

Business Event to Trigger Prepare Invoice on Sales Order

  • August 12, 2026
  • 1 reply
  • 10 views

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I’m looking to confirm that the following business event and subscriber should indeed trigger the “prepare invoice” button on a sales order. This business event is based on a generic inquiry that only shows sales orders with a specific ship zone and a status of open (so once the sales order is invoiced it will no longer be shown on the GI)

XML To the GI is attached
 

Action Execution:

 

I can’t seem to get the business event to trigger for all of the records that already exist. I’m not sure when a new record will be added. 

Business event XML is added as well.

Note I have tried the Raise Event: be “For Each Record” as well and wasn’t able to get it to initially run. 

Another thing I tried was counter filtering my GI so there were no records and then remove the counter filters so records would appear and that did not trigger the business event either. 

1 reply

bwhite49
Captain II
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  • Captain II
  • August 12, 2026

For this scenario I don’t believe you need a business event. Both those fields are available in the conditions of the automation schedule on the “Process Orders” screen

So I think you only need to add a schedule to the process orders screen for the invoice action.