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Warning icon for low inventory not displaying for some users

  • 2 February 2023
  • 1 reply
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Userlevel 2

I am trying to troubleshoot an issue with the way the sales details panel displays:
In my screen below, I can clearly see a yellow icon and the quantity in red for items we will not be able to fulfill:
 

But not all my users can see it. I thought it was a security setting but even after I gave the other user the same roles I have, they still cannot see it.

I thought it was a resolution problem but again, no luck

Anyone knows how to make this warning show?

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Best answer by SheriThomas49 2 February 2023, 23:42

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Please note that Sometimes when user changes the column configuration, this warning can be affected. Please test by below steps.

Step 1 = 1 Go to Sales order screen

Step 2 = 2 Click on the left top corner of the grid to open columns configuration

GetFile.ashx?fileID=9f3c95c9-f036-4362-9d22-3db4da9e51c6

Step 3 = Click on reset to default values and save, then reload the screen

GetFile.ashx?fileID=56756e85-4b5c-40bb-8bb8-7423d840509d

 

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