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Question

Unmapped fields of shopify being overwritten as blank from Acumatica

  • September 10, 2025
  • 9 replies
  • 98 views

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Hello all,

I would like to confirm whether it is a native Acumatica functionality that when a metafield in Shopify is not mapped in Acumatica, any data exported from Acumatica to Shopify will result in a blank value being passed to that unmapped metafield, even if there is data present in the corresponding field?

Thanks.

9 replies

mohammadnawaz51
Jr Varsity I
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@Harry Data mapping should be present to get the data.


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  • Author
  • Semi-Pro II
  • September 10, 2025

@Harry Data mapping should be present to get the data.

Hey ​@mohammadnawaz51 , thanks for your prompt response. lets say I have a field - Field1 in Shopify which isnt mapped in Acumatica.

So now whenver the export sync runs, Acumatica will pass a blank value, hence whatever values are present under this Field1 in Shopify it will get overwritten with blank. So as per your suggestion to remove this, we would need to map that field in Acumatica to resolve this? And what if we could apply customization, as there might be multiple similar fields.


mohammadnawaz51
Jr Varsity I
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@Harry Can you show how your mapping looks ?


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  • Author
  • Semi-Pro II
  • September 10, 2025

here it is:

 

 

So here MOQ isnt mapped, so when the export sync ran it got vanished.


mohammadnawaz51
Jr Varsity I
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@Harry If you have not mapped any data field with Meta fields then the data will not pass or override the data.


Jeff96
Captain II
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  • Captain II
  • September 10, 2025

System fields in Shopify might be overwritten even if they are not mapped. I suggest mapping them with the «unmap» function. Metafields won’t be touched if they are not mapped. 


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  • Author
  • Semi-Pro II
  • September 10, 2025

System fields in Shopify might be overwritten even if they are not mapped. I suggest mapping them with the «unmap» function. Metafields won’t be touched if they are not mapped. 

hey ​@Jeff96 , I tried to find the relevant field but it doesnt appear in the mapping part. Like i have been searching for the MOQ field but it is not there in the list under Entities screens → export mapping.


Jeff96
Captain II
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  • Captain II
  • September 16, 2025

System fields in Shopify might be overwritten even if they are not mapped. I suggest mapping them with the «unmap» function. Metafields won’t be touched if they are not mapped. 

hey ​@Jeff96 , I tried to find the relevant field but it doesnt appear in the mapping part. Like i have been searching for the MOQ field but it is not there in the list under Entities screens → export mapping.

MOQ is a metafield, so it shouldn’t be overwritten if it’s not mapped. 

Can you share a screenshot of your stock items export mapping screen? 


KarthikGajendran
Acumatica Moderator
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@Harry ​@Jeff96 ​@mohammadnawaz51 

This is fixed in 25R1 and 25R2 and 26R1. Please upgrade to the latest version. 

If for some reason you cannot upgrade immediately, then please let me know.