Hello,
I have two sales orders where the serial numbers have been swapped. Both orders have already been shipped and invoiced. Is there any way to reverse or reassign the correct serial numbers to these orders?
Thank you.
Solved
Serial numbers modification.
Best answer by Kandy Beatty
You are not going to be able to change the serial number since the order has been shipped. The only suggestion I have it to annotate it on the line as a note.
1 person likes this
+16You are not going to be able to change the serial number since the order has been shipped. The only suggestion I have it to annotate it on the line as a note.
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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