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Release PI from Physical Count Locked Items

  • 28 June 2024
  • 4 replies
  • 38 views

I have 2 Inventory PI Count sheets stuck in the Physical Inventory Locked Items. How do I release them please?

Any advice much appreciated, thank you. Can I delete them?

4 replies

Userlevel 7
Badge +16

HI @BarbaraPietersen23 

What is the status of each PI count? Are they in Data Entering or Reviewing?

You may need to Complete or Cancel the PI to unfreeze the items. 

Userlevel 3
Badge

I figured it out, thanks

Userlevel 7
Badge +16

I figured it out, thanks

What was the solution? 

Userlevel 3
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I had to cancel the respective PI which unfroze the Count sheets. 

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