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Release PI from Physical Count Locked Items

  • June 28, 2024
  • 4 replies
  • 110 views
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Varsity I
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I have 2 Inventory PI Count sheets stuck in the Physical Inventory Locked Items. How do I release them please?

Any advice much appreciated, thank you. Can I delete them?

Best answer by Kandy Beatty

HI @BarbaraPietersen23 

What is the status of each PI count? Are they in Data Entering or Reviewing?

You may need to Complete or Cancel the PI to unfreeze the items. 

    Kandy Beatty

    4 replies

    Kandy Beatty
    Captain II
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    • Kandy Beatty
    • Captain II
    • Answer
    • June 28, 2024

    HI @BarbaraPietersen23 

    What is the status of each PI count? Are they in Data Entering or Reviewing?

    You may need to Complete or Cancel the PI to unfreeze the items. 

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    Chris Hackett
    B
    Varsity I
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    I figured it out, thanks

    Kandy Beatty
    Kandy Beatty
    Captain II
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    I figured it out, thanks

    What was the solution? 

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    B
    Varsity I
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    I had to cancel the respective PI which unfroze the Count sheets. 

    Chris Hackett
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