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Release PI from Physical Count Locked Items

  • June 28, 2024
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Varsity I
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I have 2 Inventory PI Count sheets stuck in the Physical Inventory Locked Items. How do I release them please?

Any advice much appreciated, thank you. Can I delete them?

Best answer by Kandy Beatty

HI @BarbaraPietersen23 

What is the status of each PI count? Are they in Data Entering or Reviewing?

You may need to Complete or Cancel the PI to unfreeze the items. 

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      4 replies

      Kandy Beatty
      Captain II
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      HI @BarbaraPietersen23 

      What is the status of each PI count? Are they in Data Entering or Reviewing?

      You may need to Complete or Cancel the PI to unfreeze the items. 

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      Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
        Varsity I
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        I figured it out, thanks

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          Kandy Beatty
          Captain II
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          I figured it out, thanks

          What was the solution? 

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          Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
          Varsity I
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          I had to cancel the respective PI which unfroze the Count sheets. 

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