Good Morning Forum Members,
We are currently in an implementation with our client. I have reached out to support and escalated the issue, but unable to get a sufficient response for the client. They have several process work flow issues with how Acumatica handles shipping. These are some concerns they have with Pick, Pack, Ship features:
What happens if they are picking an order into totes and the tote is full? The Pick, Pack, Ship screen requires the user to enter a tote ID for each shipment in the picklist. However, when that tote is full, can the user scan another tote ID for the shipment?
Can multiple picklists be shipped together?
Can we re-open a package to add additional items? Once confirmed, is there a way to re-open packages to add additional items?
Are they able to combine shipments after the picking is done?
Thank you in advance, I would really appreciate some insight on this process.
