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LOGO on MAC


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 Hello People of Acumatica :) 

 

I have a problem when printing an invoice on a MAC PC, the logo won’t show up. 

Below is the screenshot of the field in report designer

 

 

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Best answer by idrusm52 1 July 2021, 09:11

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6 replies

Userlevel 7
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Hello @NAWRES,

Are you printing from a PDF or HTML?

What is your Acumatica version? There were some issues in older version with PDF printing using Mac’s default PDF Viewer (the Preview app).

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Hello @Gabriel Michaud ; 

We’ve tried both; pdf and HTML. 

 

We’re on version  20.1.2105.120 [20.112.0035]

Userlevel 7
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Thanks for your reply. What is the format of the logo file? Can you try reuploading the logo in a different file format? Ex: if it’s a GIF, try a PNG or JPG

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I already did that 😞 tried GIF; png … but noting works 

Userlevel 2
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Hello Guys ; 

 

No one has the same issue ? 

Userlevel 2
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Hi Nawres,

Have you try with Source : External as below, as we don’t have any issue printing the logo while using Macintosh.

 

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