Large return with reason codes

  • 4 November 2022
  • 1 reply

Userlevel 6
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Hello all

I have a customer with large 500+ line orders and when they need to do a return that want to have a reason code on each line.  What are my options to add a reason code to 500 line ?  can I ‘upload’ via details or do I need a import ?





Best answer by Kandy Beatty 4 November 2022, 16:27

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Userlevel 7
Badge +16

HI @dsimmerly 

You should be able to do it either way. 

When you export the grid for SO’s to excel, the Reason Code is on that export which means you can re-upload those:

You can add the Reason Code on the import scenario:



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