when i put the inventory id in the details tab of the sales order form, i get the following error " inventory of inventory id does not exist in the system". so i am unable to process the new sales order.
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how to resolve " inventory of inventory id does not exist in the system" error on the sales order form?
Best answer by Laura03
Hello
Is your Inventory ID segmented, is one segment called “Inventory”, and is ‘Validate’ checked ON for the Inventory segment ?
If you answer Yes-Yes-Yes, then all possible values for the Inventory segment must be first set up in Segmented Values screen:
Hi
Did you check the “Trace” under Tools --- Trace? you can get a clue to where the error could be.
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Also check the stock item status under Stock items. Generally it should be in “Active” status
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+16
Have you done any customization ? can you unpublish the customization and review the scenario again.,
Please refer the suggestion below.
https://stackoverflow.com/questions/46443739/error-inventory-id-cannot-be-found-in-the-system
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Guys item status is active and there is no published customization in the tenant.
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Hi
Can you try the following?
- Copy the item into a new item ex: AACOMPUT01_TEST
- Change ID of original item to something else say AACOMPUT01_NEW
- Change the id of the new item (#1) back to original name
Try using the item on a Sales order.
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+20Hi
Because, if any package is deployed in any tenant, but that customization will affects in all the tenants.
Please do check!
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+20Hello
Is your Inventory ID segmented, is one segment called “Inventory”, and is ‘Validate’ checked ON for the Inventory segment ?
If you answer Yes-Yes-Yes, then all possible values for the Inventory segment must be first set up in Segmented Values screen:
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+20You may also UNCHECK the option to Validate your “Inventory” segment .
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+9Thanks,
Iqra
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Hi
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