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How do I Correct / update

  • July 21, 2022
  • 3 replies
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Freshman II

How do I correct / update an order after it has been invoiced? specifically for the sps edi tab for shipments. Normally I place a reference number under the SPS EDI tab for and order before it’s invoiced, But one order was invoiced and the “correct shipment” option was greyed out and unable to update the SPS EDI tab.  

Best answer by Cetylite

The invoice was completed that was the reason I could not change anything in the file. I was able to add a note to the order as a work around.

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    3 replies

    Kandy Beatty
    Captain II
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    HI @Cetylite 

    Is this Invoice fully complete, what is that status? Meaning does it have a payment applied to it?

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    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • July 28, 2022

      Hi @Cetylite - were you able to find a solution for your issue? Thank you!

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      Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
      Freshman II
      • Cetylite
      • Author
      • Freshman II
      • Answer
      • August 2, 2022

      The invoice was completed that was the reason I could not change anything in the file. I was able to add a note to the order as a work around.

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