How do I correct / update an order after it has been invoiced? specifically for the sps edi tab for shipments. Normally I place a reference number under the SPS EDI tab for and order before it’s invoiced, But one order was invoiced and the “correct shipment” option was greyed out and unable to update the SPS EDI tab.
Answer
How do I Correct / update
Best answer by Cetylite
The invoice was completed that was the reason I could not change anything in the file. I was able to add a note to the order as a work around.
+17HI
Is this Invoice fully complete, what is that status? Meaning does it have a payment applied to it?
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Hi
The invoice was completed that was the reason I could not change anything in the file. I was able to add a note to the order as a work around.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.