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Facing this error while trying to Refresh Rates for Shipping

  • August 22, 2024
  • 1 reply
  • 44 views
H
Semi-Pro II
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Hello all, I have been trying to refresh the rates for FEDex integration but it is throwing the following error:

Thanks.

Best answer by olgakonanykhina22

Hello, please check the below steps:

1. Ship Via settings and Carrier settings:

https://help.acumatica.com/(W(8))/Help?ScreenId=ShowWiki&pageid=7a5093fe-7e7c-4b22-b1c7-1473d84643b1

2. Check Boxes settings, box should have active by default checkbox and Linear UOM.

3. Shipper Source (warehouse, branch etc) should have an address.

1 reply

O
Acumatica Employee

Hello, please check the below steps:

1. Ship Via settings and Carrier settings:

https://help.acumatica.com/(W(8))/Help?ScreenId=ShowWiki&pageid=7a5093fe-7e7c-4b22-b1c7-1473d84643b1

2. Check Boxes settings, box should have active by default checkbox and Linear UOM.

3. Shipper Source (warehouse, branch etc) should have an address.

Chris Hackett
hdussa
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