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error: The Confirm Shipment action is not available in the Shipment: Shipment Nbr. = 000009 document at the moment. The document is being used by another process.

  • February 22, 2023
  • 6 replies
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Error: The Confirm Shipment action is not available in the Shipment: Shipment Nbr. = 000009 document at the moment. The document is being used by another process.

When i am conforming the shippment the following error has occured.

Best answer by dsimmerly

@madhu I would suggest that you open a Case with support so they can log in and review in more detail

 

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6 replies

Manikanta Dhulipudi
Captain II
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Hi Could you please provide the steps performed here.

also share screenshot will help us to share thoughts.

Check the numbering sequence is automation or manual? if manual please try with automatic.

Thanks

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Hi @ manikantad18

In IC process After completeing the PO and SO order, Crate shipment is done but when i am confiring the shipment the following error has occured. The numbering sequence is in automatic i checked.

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dsimmerly
Pro I
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  • Pro I
  • Answer
  • February 22, 2023

@madhu I would suggest that you open a Case with support so they can log in and review in more detail

 

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  • Captain II
  • February 24, 2023

Kindly check out the configurations applied under Sales Orders Preferences (SO101000) screen. This error might get triggered when the Hold Shipments on Entry checkbox is activated which results in Creation of Shipments with On Hold status.

 

 

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Manikanta Dhulipudi
Captain II
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Hi @madhu could you please provide solution for knowledge

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eleanorp
Freshman II
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  • Freshman II
  • July 23, 2025

I am seeing the same error message on a sales order, were you ever able to find a solution?

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