Hi All,
Although the full access (Delete) was granted to the user, the user was unable to use help desk by using “?” icon on the screen and received this error as follows. Could you please let me know that what is the reason and how can I resolve it.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/0b0cf85b-2f00-45da-a207-6b2f7ba17a5a.png)
Thank you