docusign or adobe

Adobe offers the most features for the price, however after spending days trying to setup the integration we finally gave up. Adobe support has no idea what Acumatica is and the instructions for setup provided by Acumatica for the feature are inaccurate (most likely outdated).

Docusign is fairly straightforward. It would be nice if there was some kind of explanation as to what type of Adobe/Docusign account is necessary to make the integration work. We run the full level Adobe enterprise cloud, which includes Adobe Sign features however we don’t have access to the API from Adobe apparently, and every time we want to add it, Adobe guides us to a different page where we are directed to create a whole new account.  Too confusing so we abandoned the Adobe option. 

@dharrison90 @sgaspar72 

To use Adobe Sign with API calls, you need Adobe Sign Solutions

 https://www.adobe.com/sign/pricing/plans.html

> Teams Tab > Adobe Sign Solutions

You have to contact them for pricing. I was told 100 envelopes (sent/emailed documents) is their minimum plan. DocuSign starts at 480 envelopes per year. I have not tried either yet, but most people I talk to prefer DocuSign over Adobe Sign.

DocuSign also has a developer plan (free) that you can use to test the workflow and decide if you like it.

https://www.docusign.com/products-and-pricing/api-plans

We have developed an integration in collaboration with the e-signature provider SignNow which has exclusive additional features.

You can find more info on our integration in our community post: SignNow Acumatica Plugin

Message me if you are interested in a demo and to discuss your use cases.

Thanks