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Credit Card Payment for Cash Sale Sales Order Type

  • 26 April 2024
  • 1 reply
  • 34 views

In 2024R1, the help indicates that a credit card payment method can be used to with the Cash Sales sale order type.  But when I add a credit card payment method to the order, I get a blocking error stating the credit card payment method is not supported by the Cash Sales order type.  Is the help incorrect?

1 reply

Userlevel 7
Badge +12

Hi @brucewarrell96 

Do you have a customization in the mix?  The default behavior in the demo company with Cash Sale order type is to not allow a payment to be attached to the sales order.  

I’m wondering if your site has a customization to allow for payment to be attached to Cash Sale sales order.

Best,

David

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