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Answer

Blanket Sales Order does not have Complete Order functionality when child order is a drop-ship

  • April 3, 2023
  • 2 replies
  • 110 views
J
Freshman II

I have recently reviewed the blanket sales order training document and found that the Complete Order function should be available if the blanket order is in either Open or Expired Status and at least one child order created for a blanket SO line has processed shipment. I have noticed that if the child order is one that is a dropship and is completed, the system is not recognizing this as a type of shipment and is not allowing the blanket order to be completed despite the fact that there is no longer any open qty. Has anyone else found this to be the case?

Best answer by Jennifer M Peterson

Hi there @bmorgan, yes I was able to confirm when I had a non-drop ship child order created it allowed me to use the Complete Order functionality on blanket sales order. I did some testing in a demo tenant.

-Jennifer M. Peterson
T

2 replies

B
Freshman II
  • bmorgan
  • Freshman II
  • August 15, 2023

Bumping this because we are noticing the same thing on our Blanket Sales Orders. Were you able to confirm if the drop-shipments were the ‘barrier’ to completing the blanket SO? 

J
Freshman II

Hi there @bmorgan, yes I was able to confirm when I had a non-drop ship child order created it allowed me to use the Complete Order functionality on blanket sales order. I did some testing in a demo tenant.

-Jennifer M. Peterson
Chris Hackett
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