We have encountered an issue we can’t seem to find the root cause of.
Best answer by aaronsackett91
I think this is a fix. You aren’t required to use shipments in Acumatica. That shouldn’t affect the processing of prepaid orders though.
+1Is the Auto-Generation of the Shipment a custom process?
The MS Order type in your screenshot is not an Acumatica standard Order type.
Feel free to create a case with the support team for further assistance.
No it is not a custom process. We just added another SO type so we could track API orders. Functionality is out of the box.
I think this is a fix. You aren’t required to use shipments in Acumatica. That shouldn’t affect the processing of prepaid orders though.
Does this mean it will be fixed? Ya’ll need a product owner that has worked in business and not in software. Too many remedial business processes that are just over complicated in ACU.
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