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add new record missing + missing in requisition

  • 27 February 2023
  • 9 replies
  • 107 views
M
Rank
Userlevel 1

I came in today and the add new record “+” is missing from requisitions.  I am in the admin group and this group has delete rights on the requisition screen.  We have not made any modifications over the weekend.  Where else can I look??

We are on 2022R1 , 22.110.0018

 

Thanks…

Matthew

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Best answer by mmedley 21 March 2023, 00:15

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9 replies

Kandy Beatty
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Badge +16

HI @mmedley 

Were there any changes to your license over the weekend or an upgrade done? Are you on an always current plan with Acumatica?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
M
Rank
Userlevel 1

we did not make any changes to Acumatica this weekend.

The + is on POs but not Reqs.

M
Rank
Userlevel 1

our last customization packages were from 2/7/23

 

DConcannon
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Userlevel 6
Badge +2

@mmedley If the + is missing from the Primary List (RQ3020PL) open the Generic Inquiry and make sure Enable New Record Creation is checked on the Entry Point tab.

 

 

M
Rank
Userlevel 1

it is set.

 

DConcannon
Rank
Userlevel 6
Badge +2

@mmedley At this point, I use Access Rights by User to troubleshoot. Put in your user then drive to Purchases, Requisitions, Requisition and check access rights for Insert. Use view roles to investigate the various roles that are assigned.

 

 

M
Rank
Userlevel 1

I have delete in all of requisitions, except delete.

 

Chris Hackett
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Hi @mmedley  were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
M
Rank
Userlevel 1

this is weird.  the + add new record was not there last week, but is there now.

Nothing I tried above worked or was already configured properly.

Not sure what would have changed, so we did not make any changes this weekend.

 

But its working now.  Thanks all for the help

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