I am working on an API integration that stopped working. I have narrowed the problem down to - endpoints on one tenant return an empty body in the response.
I tested outside of my application using Insomnia to test results from endpoints. With everything equal other than the tenant, 5 different endpoints returned an empty body on one tenant, and worked as expected on another tenant in the same instance.
Someone else did install a customization package between when things were working and when things broke. So, I am suspicious that the cause may lie in that package.
I am relatively new to Acumatica. So, I don’t know where to begin looking.
Can anyone point me in the right direction?
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Web Service Endpoints return empty body on one tenant
Best answer by rcreasy
Thanks for reading my post and offering suggestions.
+4I would go to that screen where your endpoint points to and see if there is any data there.
What is the HTTP status when you get the empty body?
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I would go to that screen where your endpoint points to and see if there is any data there.
What is the HTTP status when you get the empty body?
For testing I just look up a customer by CustomerID - The customer ID definitely exists, and I can access it on the screen.
Additionally, the customer list on the non-working tenant is a duplicate of the customer list on the working tenant.
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+4What happens if you try to get all customers, instead of filtering by CustomerID?
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Thanks for reading my post and offering suggestions.
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