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"Object reference not set to an instance of an object" issue on Shop for Rates from FedEx

  • October 17, 2024
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Freshman II
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Trying to ship with FedEx, however, when ever we refresh rates, we get the error “Object reference not set to an instance of an object". Any idea what could be causing it and how to fix it?

Best answer by Kulvir Kaila

You should write a support ticket to Acumatica.  This issue is with ShipEngine as defined in your Carriers section.

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    2 replies

    Kulvir Kaila
    Jr Varsity I
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    You should write a support ticket to Acumatica.  This issue is with ShipEngine as defined in your Carriers section.

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    Kulvir Kaila
      Kulvir Kaila
      Jr Varsity I
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      ​@kkraus - were you able to resolve this issue?

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      Kulvir Kaila
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