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"Object reference not set to an instance of an object" issue on Shop for Rates from FedEx

  • Oct 17, 2024 4:55 PM UTC
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Trying to ship with FedEx, however, when ever we refresh rates, we get the error “Object reference not set to an instance of an object". Any idea what could be causing it and how to fix it?

Best answer by Kulvir Kaila

You should write a support ticket to Acumatica.  This issue is with ShipEngine as defined in your Carriers section.

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Kulvir Kaila
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  • Nov 1, 2024 4:34 PM UTC

You should write a support ticket to Acumatica.  This issue is with ShipEngine as defined in your Carriers section.

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Kulvir Kaila
Jr Varsity I
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  • Jr Varsity I
  • Nov 14, 2024 7:34 PM UTC

​@kkraus - were you able to resolve this issue?

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