Skip to main content
Answer

The system default workflow of shipment is disappeared, how can I restore it.

  • May 18, 2021
  • 2 replies
  • 284 views

Forum|alt.badge.img+6

Hello,

       I met an issue, I don’t know how serious it is. Because the system behavior looks OK.  But It is indeed strange. 
Luckily, I got this issue on a test environment, but I still need help.

 

     I did some test on shipment workflow days ago. And it seems like something is broken.  When I try to create a NEW shipment, the status is disappear, so the new shipment can not be saved.

       In Order to solve the above issue, I unpublished the issue customization projects and import a backup right 1 and republish. The status issue has solved.

      But Unfortunately, the “default workflow” is disappeared

       

          How can I add the default workflow back?

Best answer by ray20

I found answer below

It solved the issue

 

2 replies

Forum|alt.badge.img+6
  • Author
  • Captain II
  • May 18, 2021

I assume the default workflow information is stored in DB, so I even tried “repair database” by Acumatica wizard. But without any luck.

And also, when I tried to “customize workflow” by view the date diagram, it shows the below error:

 

I also checked all tables starts with “AUworkflow”, they are all empty.
So, where is the default information be kept and how can I restore to default?


Forum|alt.badge.img+6
  • Author
  • Captain II
  • Answer
  • May 19, 2021

I found answer below

It solved the issue