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The given key was not present in the dictionary.

  • June 18, 2025
  • 2 replies
  • 40 views
Z
Freshman I

Error when accessing Users screen  ScreenId=SM201010 and ScreenId=EP2030PL

 

Best answer by DipakNilkanth

Hi ​@zenith59,

As ​@Saikrishna V suggested, Please check if there are any customizations published on the affected screens. If yes, try unpublishing them and see if the issue still occurs.

Additionally, you can try Resetting Caches and Restarting the Application from the Apply Updates screen.
Note : Please perform this step only when no users are logged in, as it may affect any unsaved work.

    2 replies

    S
    Semi-Pro III
    Forum|alt.badge.img+1
    • svwk05
    • Semi-Pro III
    • June 18, 2025

    Hi ​@zenith59 

    Could you check if any customization exists on these screens? Try unpublishing the package and see if the issue is due to a missing DAC field that’s referenced in the ASPX but not defined in the code.

    Chris Hackett
    DipakNilkanth
    Pro III
    Forum|alt.badge.img+13
    • DipakNilkanth
    • Pro III
    • Answer
    • June 18, 2025

    Hi ​@zenith59,

    As ​@Saikrishna V suggested, Please check if there are any customizations published on the affected screens. If yes, try unpublishing them and see if the issue still occurs.

    Additionally, you can try Resetting Caches and Restarting the Application from the Apply Updates screen.
    Note : Please perform this step only when no users are logged in, as it may affect any unsaved work.

    Dipak Nilkanth || MVP @2025 || https://www.linkedin.com/in/dipak-nilkanth-293591102 || Acumatica Developer
    Chris Hackett
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