I would like to add the escalation button on to our company’s self-service portal. Is there a form in the ERP to activate the button so that it appears and functions in the portal or do I need to code the button and its functionality in a customization
Hi
This would require a customization. Check with your partner to see if they have developers on staff. If not, you could reach out to Acumatica to get a quote for the customization.
Best,
David
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