Hi,
I get the following error when created a Sales Order and not sure how to resolve this.
“An error occurred during processing of the field InventoryID: Invalid mask specified in segment 1 for Combine Sales Sub. From..”
Can you, please, help
Answer
Error CS Form
Best answer by Laura03
Hello,
Kandy is correct - Sales Order “Combine Subaccount from” settings can be found in Order Types screen. Press F3 on the subaccount wildcard field ( fn+f3 if using a Mac) to see the list of choices.
Then go to the source of your Combine Subaccount From entity and see how it is set.
For example, IIII-IIII means ‘get the subaccount from the item’. In this case, look at the GL Accounts tab of the Stock or Non-Stock Item that you are using for testing. Is the Sales Sub populated correctly?
Laura
+1not a lot to go on here, but guessing that the you have a Sub Account specified in your object definition for SOLine and that Sub Account reference has an issue.
I would really need to see how you are setting things and what values you are sending through.
Shawn Burt
Thank you . No “subaccount”. I did try to use “Customization” to add a field to the Invoice FORMin Test and the problem occured in Production. I am guessing both are related. Not sure how to revert back to original.
+17Hi
Can you share the screenshots of the settings of the Order Type you created? I think if we see that, we could help you more.
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Hi
+15Hi
Please review below article
Acumatica Functional Consultant & Customer Experience Supervisor
+19Hello,
Kandy is correct - Sales Order “Combine Subaccount from” settings can be found in Order Types screen. Press F3 on the subaccount wildcard field ( fn+f3 if using a Mac) to see the list of choices.
Then go to the source of your Combine Subaccount From entity and see how it is set.
For example, IIII-IIII means ‘get the subaccount from the item’. In this case, look at the GL Accounts tab of the Stock or Non-Stock Item that you are using for testing. Is the Sales Sub populated correctly?
Laura
~ Laura Barber, WM Synergy
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