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Customer Portal - Searchable KB?

  • December 12, 2022
  • 1 reply
  • 57 views
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Freshman I

Does anyone know if the customer portal has (or best way to accomplish if not) a searchable knowledge-base? Our customer would like to enable the portal for their customers and have the customers be able to search and retrieve solutions to common questions. Maybe a wiki accomplishes this?

Best answer by Doug Johnson

@skorosy54 The portal help wiki files are searchable using the search bar. But there is not an official knowledge base in the Acumatica portal. 

 

Note: In help.acumatica.com, we replaced the default search with a more robust search engine.

1 reply

Doug Johnson
Acumatica Moderator
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  • Doug Johnson
  • Acumatica VP, Product Management
  • Answer
  • December 12, 2022

@skorosy54 The portal help wiki files are searchable using the search bar. But there is not an official knowledge base in the Acumatica portal. 

 

Note: In help.acumatica.com, we replaced the default search with a more robust search engine.

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