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Change SO Status through workflow based on SO Line conditions

  • April 4, 2023
  • 5 replies
  • 170 views

Denham
Jr Varsity III
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Hello everyone!

I am trying to customize our SO workflow to change the state of a sales order based on conditions of sales order lines. By default I am not able to reference any of the SO Line fields in a condition for the SO301000 screen. 

Is there a way to add the SO Line fields so that I may reference them in a condition to automate the workflow changing the order status?

For example I want to set up a condition like this:

SO Line Description contains “Bar”

AND

SO Line Qty over “200”

Any and all help with this will be greatly appreciated!

 

Best answer by Denham

Hey @Chris Hackett 

No I was not able to find a solution to implement something like this through the SO Workflow alone, but we did find that we are able to replace the problematic business events with approval maps since those can have conditions which look at SO Lines. We are still working on implementing that.

5 replies

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Not sure about the workflow changes but you could create a business event that gets triggered when the conditions are met. So it would run an import scenario to put that order on hold.


Denham
Jr Varsity III
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  • Author
  • April 6, 2023

Not sure about the workflow changes but you could create a business event that gets triggered when the conditions are met. So it would run an import scenario to put that order on hold.

Hi!

The problem we are currently having is that we have too many business events already, and this workflow modification is meant to replace problematic business events which are using up a lot of our resources.

Thanks


Denham
Jr Varsity III
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  • Author
  • April 6, 2023

To Clarify:

I understand how to set up the automation within the workflow to change the order status based on conditions. What I am unsure of is the possibility of setting up conditions in the SO workflow based on SO Lines.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • May 17, 2023

Hi @Denham were you able to find a solution? Thank you!


Denham
Jr Varsity III
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  • Author
  • Answer
  • May 17, 2023

Hey @Chris Hackett 

No I was not able to find a solution to implement something like this through the SO Workflow alone, but we did find that we are able to replace the problematic business events with approval maps since those can have conditions which look at SO Lines. We are still working on implementing that.