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SendGrid Bypass Suppression Checks for Mass Email

  • August 20, 2024
  • 2 replies
  • 90 views

Our customer uses the SendGrid plugin for marketing purposes. When a user creates a new Email Activity from a record using the SendGrid email account, there is an option to “Bypass Suppression Checks”. That option allows emails to be sent to email addresses that are on the SendGrid Suppression list which is useful for certain communications. However, that option is not available when creating a Mass Email. Is there any way to include that option for Mass Emails?

This is the Email Activity showing the option:

 

Best answer by DavidEichner

Hi @troybakken32 

The only way we could get it to work was to change the setting on SendGrid.

Best,

David

2 replies

DavidEichner
Captain II
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  • Captain II
  • Answer
  • September 25, 2024

Hi @troybakken32 

The only way we could get it to work was to change the setting on SendGrid.

Best,

David


  • Author
  • Freshman I
  • September 30, 2024

Hi David,

Thank you for the reply. 

Troy