There is a ‘Print Quote’ button on the mobile Acumatica app. Has anyone gotten it to work?
Just got a notification ‘Uploading to Acumatica...’, apart from this nothing happens.
Answer
Print Report in mobile app?
Best answer by kevinpopeck
Hi
In my case, the PO report screen (PO641000) was not available on the mobile app. I had to manually add the screen and update the sitemap to get it to work. Now, this shouldn’t happen for Sales Quotes because the print functionality is native to the original mobile app and doesn’t require customization, but I’ll share the steps that worked for me in case you’d like to troubleshoot.
- Open the customization project editor
- Check the main menu under Mobile Application to see if the sales quote report (CR604500) exists.
- If CR604500 doesn’t exist, then proceed by adding the screen into the Mobile Application section and update the menu. Just follow the below screenshots and replace PO641000 with CR604500.
Hope this helps.
+17Hi
Do you have DeviceHub setup for printing?
I don’t have errors when trying to print, I just do not have printer set up for this account, but you should be able to do as you did and Print Quote.
Are you even able to see the PDF?
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Hi
Do you have DeviceHub setup for printing?
I don’t have errors when trying to print, I just do not have printer set up for this account, but you should be able to do as you did and Print Quote.
Are you even able to see the PDF?
Hi @kandybeatty49,
Sorry, should have clarified we were trying to view and print the Sales Quote as PDF, not to a physical DeviceHub printer.
On my part, I can’t see the PDF nor the screen in your second screenshot (‘Save to Files’). Is there any prior setup that needs to be done on Android?
+17HI
In your Acumatica, what does the Mobile Workspace for CRM look like?
Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
Hi
Hi
We have not been able to find a solution to this, unfortunately.
Hi
In my case, the PO report screen (PO641000) was not available on the mobile app. I had to manually add the screen and update the sitemap to get it to work. Now, this shouldn’t happen for Sales Quotes because the print functionality is native to the original mobile app and doesn’t require customization, but I’ll share the steps that worked for me in case you’d like to troubleshoot.
- Open the customization project editor
- Check the main menu under Mobile Application to see if the sales quote report (CR604500) exists.
- If CR604500 doesn’t exist, then proceed by adding the screen into the Mobile Application section and update the menu. Just follow the below screenshots and replace PO641000 with CR604500.
Hope this helps.
Hi
- Upgrade your device hub software
- Configure it properly with your printer set up
- Check the printer is listed in the Printer screen or not or update printer
- For SO - Open preferences - Click on Mails & Printing Tab - Under this tab add the printer - click on save
- Click on SO Order Type > Click on SO/TR/IN etc. > Click on Quick Processing Tab > Under Printings section > Check the checkbox of Print with device hub.
- Run Device hub as “Run as administrator”
- Do the same if you facing issue for PO Or PR.
- Check you have proper access rights
- Finally check the mobile workspace
Thanks
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