Good day,
Is there an easy way to change the CRM Activity Email body from HTML to plain text. I have tried a number of formulas (Html2PlainText) that are not supported by Acumatica.
I have all the required fields but they want to body of the email included on the GI.
Thoughts?
Thank you.
Good day,
Is there an easy way to change the CRM Activity Email body from HTML to plain text. I have tried a number of formulas (Html2PlainText) that are not supported by Acumatica.
I have all the required fields but they want to body of the email included on the GI.
Thoughts?
Thank you.
There isn’t really an out-of-the-box GI formula that cleanly converts CRM Activity Email Body from HTML to plain text. Since the Body field is stored as rich text/HTML, GI will usually return the markup. If you need the body displayed cleanly in the inquiry, the best route is a small customization that creates a plain-text version of the field and exposes that in the GI.
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