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Create new record button in generic inquiry is not appearing

  • June 26, 2025
  • 9 replies
  • 172 views
A
Freshman II

I created a generic inquiry and replaced a screen but setting the “Enable new record creation” to true in the menu, I still don’t get the + button

 

Best answer by Tara H

HI ​@Abdou2025, to close the loop on this - if you have not received a solution to this, please open a formal support ticket with your partner so that we may connect and take a look with you.  

 

Best, 

Tara

9 replies

mohammadnawaz51
Jr Varsity I
Forum|alt.badge.img+6

​@Abdou2025 Can you check your access permissions once?

https://www.acumatica.com/acumatica-marketplace/global-payex-ap-accounts-payable-automation-solution/
    A
    Captain II
    Forum|alt.badge.img+9
    • aiwan
    • Captain II
    • June 26, 2025

    ​@Abdou2025 

     

    Can you try to unpublish and republish your GI.

    Aleks
      A
      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • June 26, 2025

      in the form its linking to I have the Create button, and when I click on a row to edit, I do get the Create button inside

      I’m using the default admin user:
       

       

      A
      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • June 26, 2025

      I tried unpublishing and republishing, but still same issue, I even set to grant to all roles when publishing

       

      A
      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • June 26, 2025

      For some reason the access rights on the menu is only delete but on the form it has everything

       

      A
      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • July 1, 2025

      ​@mohammadnawaz51 ​@aiwan  I tried what you recommended and it didn’t work, I faced a similiar issue in the acumatica T series course for this

      DipakNilkanth
      Pro III
      Forum|alt.badge.img+14

      Hi ​@Abdou2025,

      Could you please provide the customization package that includes the Generic Inquiry (GI) and the custom screen?

      Dipak Nilkanth || MVP @2025 || https://www.linkedin.com/in/dipak-nilkanth-293591102 || Acumatica Developer
        Chris Hackett
        Community Manager
        Forum|alt.badge.img
        • Chris Hackett
        • Acumatica Community Manager
        • September 24, 2025

        Hi ​@Abdou2025 were you able to find a solution? Thank you!

        Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
        T
        Acumatica Moderator
        Forum|alt.badge.img+1
        • Tara H
        • Acumatica Moderator
        • Answer
        • December 9, 2025

        HI ​@Abdou2025, to close the loop on this - if you have not received a solution to this, please open a formal support ticket with your partner so that we may connect and take a look with you.  

         

        Best, 

        Tara

        Happy CRM'ing! -Tara (Acumatica Technical PM-CRM)
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