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Create new record button in generic inquiry is not appearing

  • Jun 26, 2025 10:21 AM UTC
  • 9 replies
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Freshman II

I created a generic inquiry and replaced a screen but setting the “Enable new record creation” to true in the menu, I still don’t get the + button

 

Best answer by Tara H

HI ​@Abdou2025, to close the loop on this - if you have not received a solution to this, please open a formal support ticket with your partner so that we may connect and take a look with you.  

 

Best, 

Tara

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9 replies

mohammadnawaz51
Varsity I
Forum|alt.badge.img+8

​@Abdou2025 Can you check your access permissions once?

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https://globalpayex.com/resources/blogs/the-complete-guide-to-ar-and-ap-automation-in-acumatica/
    Captain II
    Forum|alt.badge.img+11
    • aiwan
    • Captain II
    • Jun 26, 2025 10:41 AM UTC

    ​@Abdou2025 

     

    Can you try to unpublish and republish your GI.

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    Aleks
      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • Jun 26, 2025 10:53 AM UTC

      in the form its linking to I have the Create button, and when I click on a row to edit, I do get the Create button inside

      I’m using the default admin user:
       

       

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      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • Jun 26, 2025 10:58 AM UTC

      I tried unpublishing and republishing, but still same issue, I even set to grant to all roles when publishing

       

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      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • Jun 26, 2025 11:08 AM UTC

      For some reason the access rights on the menu is only delete but on the form it has everything

       

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      Freshman II
      • Abdou2025
      • Author
      • Freshman II
      • Jul 1, 2025 4:22 PM UTC

      ​@mohammadnawaz51 ​@aiwan  I tried what you recommended and it didn’t work, I faced a similiar issue in the acumatica T series course for this

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      Dipak Nilkanth
      Pro III
      Forum|alt.badge.img+14

      Hi ​@Abdou2025,

      Could you please provide the customization package that includes the Generic Inquiry (GI) and the custom screen?

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      Dipak Nilkanth || 2X MVP @2025 & 2026 || https://www.linkedin.com/in/dipak-nilkanth-293591102 || Acumatica Developer
        Chris Hackett
        Community Manager
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        • Chris Hackett
        • Acumatica Community Manager
        • Sep 24, 2025 12:03 AM UTC

        Hi ​@Abdou2025 were you able to find a solution? Thank you!

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        Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
        Acumatica Moderator
        Forum|alt.badge.img+1
        • Tara H
        • Acumatica Moderator
        • Answer
        • Dec 9, 2025 1:21 PM UTC

        HI ​@Abdou2025, to close the loop on this - if you have not received a solution to this, please open a formal support ticket with your partner so that we may connect and take a look with you.  

         

        Best, 

        Tara

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        Happy CRM'ing! -Tara (Acumatica Technical PM-CRM)
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