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Run Billing on Project - 'Serial Number' cannot be empty.

  • February 19, 2023
  • 1 reply
  • 81 views

HI All,

I try to run the billing project and got this message “Error: 'Serial Number' cannot be empty.”

Do you have any idea where the serial number can be set up?

Best answer by Laura03

Hello @chidao ,

Stock Items can have serial numbers. Are you billing stock items for the project? Is it possible your projects have an Attribute called Serial Number that is required?  Is there any more information in the Tools → Trace section of your screen when the above error occurs?

Thank you.

Laura

1 reply

Laura03
Captain II
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  • Captain II
  • Answer
  • February 20, 2023

Hello @chidao ,

Stock Items can have serial numbers. Are you billing stock items for the project? Is it possible your projects have an Attribute called Serial Number that is required?  Is there any more information in the Tools → Trace section of your screen when the above error occurs?

Thank you.

Laura