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Question

PO Receipt released but Inventory QTY on hand vs QTY Available are off.

  • January 12, 2026
  • 1 reply
  • 22 views

 

We recently received a Purchase Order. It was split in receipt due to one container coming in November and the other in January. 
The first receipt for the items that were received pushed through correctly. 
Now the second receipt that we received today is not showing up correctly in our Inventory storage details. 

we have receipted the remainder of the soccer ball and have pushed the Bill - on hold as you can see below. 

However, the soccer balls received in the second and third receipt are showing in QTY available and not on QTY on hand. Which it should show on both columns. This is not allowing us to push any sales orders through to shipment because it shows that there is 0 in inventory. 

 

Please help. 
 

 

 

 

 

 

1 reply

nhatnghetinh
Captain II
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  • Captain II
  • January 13, 2026

Hi ​@Czuniga

When the Purchase Receipt is Released, a Receipt will be created => and the Receipt has completed the Release, then the goods will enter the warehouse ( Qty On Hand).
Please check the OTHER tab of the Purchase Receipt screen > click "IN Ref. Nbr." > Check if the Receipt screen has been released?

 

Best Regards,

NNT