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Known issue: On the Requisitions form, if a file was attached to a line on the Details tab, the "Cannot mark the record as updated because another record with the same key exists in the cache" error appeared on an attempt to create an order

  • May 20, 2026
  • 1 reply
  • 10 views
A
Freshman I

Following an upgrade to 25R2 Build 25.201.0213.3 this Known Issue is still occurring. The current Solution indicates updating to 24R1 or new for the fix…. is there a solution for 25R2 that anyone is aware of? 

This error occurs when a Requisition has an attachment at the line level, preventing the PO from being generated. The workaround requires users to remove attached documents from the document line level prior to creating a PO. This is problematic because File Attachments added to a Requisition at the Document level do not get attached to the related PO. 

 

1 reply

F
Semi-Pro II
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  • FarhanaM60
  • Semi-Pro II
  • May 21, 2026

Do you have any customizations published that involve these two screens? If so, they might be causing the issue. Could you try unpublishing the package and then attempt to create the PO from the requisition again?

Farhana Mohammad
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