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Exaktime Link to Acumatica

  • Jun 3, 2024 5:14 PM UTC
  • 7 replies
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kevin73

Hi all, I have a prospect who uses Exaktime for time reporting and imports that data via AccountLynx into ADP for payroll, he says this “connection is unreliable.”

 

Has anyone experienced issues with data import from Exaktime to Acumatica?

 

Any help/feedback is greatly appreciated, thanks in advance!

Best answer by mike.gillum

@kevin73,

ExakTime to Acumatica integration has gone through a couple of versions and upgrades. We have a great relationship with the Arcoro ExakTime folks. Here is a link to their marketplace listing: 

https://www.acumatica.com/acumatica-marketplace/arcoro-exaktime-time-and-attendance/

Best,

Mike

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mike.gillum
Acumatica Moderator
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  • Answer
  • Jun 3, 2024 6:05 PM UTC

@kevin73,

ExakTime to Acumatica integration has gone through a couple of versions and upgrades. We have a great relationship with the Arcoro ExakTime folks. Here is a link to their marketplace listing: 

https://www.acumatica.com/acumatica-marketplace/arcoro-exaktime-time-and-attendance/

Best,

Mike

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JamesMc
Freshman I
  • Freshman I
  • Apr 4, 2025 8:18 PM UTC

Can anyone share some documentation or advice and configuration of ExakTime (SyncLinx) to correctly connect Acumatica?  So far I have been unable to receive any documentation from ExakTime support.

 

I presume we need to configure a Connected Application under SM303010???
 

 

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mike.gillum
Acumatica Moderator
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  • Apr 7, 2025 1:23 PM UTC

JamesMc
Freshman I
  • Freshman I
  • Apr 9, 2025 9:46 PM UTC

Thank you very much.  This was helpful in getting past the SyncLinx authentication step.  New step, new error.  Have reviewed documentation and now stuck.  I also have some DEBUG logs to share.  Please DM details if you have further help.

 

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JamesMc
Freshman I
  • Freshman I
  • Apr 11, 2025 3:37 PM UTC

I’ve reviewed the SyncLinx log files, and it appears as though the failure point is a 403 response when SyncLinx requests the PMProject endpoint:
 

https://example.acumatica.com/ODatav4/TENANT/PMProject

 

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mike.gillum
Acumatica Moderator
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  • Apr 11, 2025 11:31 PM UTC

Hi ​@JamesMc 

I would suggest a tech support case be created to get assistance with this.

Best,

Mike

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JamesMc
Freshman I
  • Freshman I
  • Apr 14, 2025 5:13 PM UTC

Sadly, the Arcoro support rep is unwilling/unable to help, and my Acumatica Gold Partner we are working with is unfamiliar. Although we have since ‘figured it out’ I believe, curious to know what other forms of support are available…

Why is the so hard?  Didn’t have ‘Configuring windows desktop application to connect two cloud SaaS environments in 2025’ on my IT bingo card this year.

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