Where can I find my customer portal URL?
- I have verified that Customer Portal is enabled in Enable/Disable Features
- I have verified that Customer Portal is checked in Activate License
- I have verified that I have some users added to the Portal Admin role
URLs that I've tried:
- https://$company.acumatica.com/AcumaticaPortal/Frames/Login.aspx
- http://$company.acumatica.com/AcumaticaPortal
- https://$company.acumatica.com/AcumaticaU100Portal/Frames/Login.aspx
Ways that I've tried to find Acumatica's customer portal URL
- AcumaticaERP_Self-Service_Portal_Admin.pdf
- within acumatica, searched for "portal" - no results
- help.acumatica.com
- overview of the acumatica self-service portal
- Configuring the self-service portal
- all pages
- managing access to the self-service portal
- all pages
- tailoring the self-service portal
- all pages
- portal interface guide
- signing in
- "In the Address bar, type the URL of the Self-Service Portal instance and press Enter. This opens the Sign-In page."
- youtube
- https://www.youtube.com › watch?v=N09YMHiaBdc
- https://www.youtube.com › watch?v=pkPBvPsVs0U
- https://www.youtube.com › watch?v=jlfqETCalqs
- web pages I've read looking for the URL for customer portal
- https://openuni.acumatica.com/
- https://www.acumatica.com/cloud-erp-software/customer-management/customer-self-service-portal/
- https://community.acumatica.com/search?q=customer%20portal
- https://community.acumatica.com/everything-else-119/customer-portal-home-page-15637
- https://www.acumatica.com/blog/editing-acumatica-portal-home-page/
- https://community.acumatica.com/field-service-112/service-module-customer-portal-5955
- google.com
- "how to access acumatica self-service portal"
- "acumatica URL for self service portal"
- "how to access acumatica customer portal"
I am now attempting the following:
- emailing my Acumatica partner
- posting in the Acumatica Community Forums
**UPDATE**
Good news!
My partner was able to provide me with the information.
I still don’t know how to find the URL on my own without asking another person. It sounds like maybe it’s something that is only generated and documented during the on-boarding process? And then it’s only available from the partner until it’s documented elsewhere? Or is there somewhere within Acumatica that holds the information?
Best answer by Robert Sternberg
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