Hi there,
I am facing an issue on installing Acumatica on local machine. The error message shown:
The drive structure:
I would appreciate it if anyone could point me to the right direction on this.
Answer
Unable to Install Acumatica 2023 R1 Build 23.116.0019
Best answer by ErickLasimin
Hi
Previously, I installed all the instances and the program on D drive. Somewhere along the way, I detached the HDD and this was the root cause of it. Once I reattached the drive, Acumatica detects the old program and proceed to uninstall the old version and reinstall the 23R1 version.
Thanks for your assistance, guys!
+19Could you please double-check the file path to ensure it's correct and does not contain any special characters before proceeding with the instance installation? Please confirm.
Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
Hi
The issue is that I am unable to install the program itself, let alone the instances.
+8
Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
+1Hello
Are you able to install other program? If not, there is something wrong with the Windows OS. You need to fix the OS. The solution in the below article may help you.
If you are able to install other program, retry downloading the latest version of Acumatica build.
Hope this helps!
~ Harish Dussa
Hi
Previously, I installed all the instances and the program on D drive. Somewhere along the way, I detached the HDD and this was the root cause of it. Once I reattached the drive, Acumatica detects the old program and proceed to uninstall the old version and reinstall the 23R1 version.
Thanks for your assistance, guys!
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