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Question

SSO user creation when attempting to log into tenant

  • December 1, 2025
  • 0 replies
  • 14 views

Hello, with Entra ID SSO, if a user attempts to log into a tenant they don't have access to, Acumatica will create a record in the Users table for that user with no roles assigned.  They will receive an error and are unable to log in, but the user creation is a compliance issue for some clients.  Is there a way to prevent this from happening?

For clients with SOC 2 Type 2 and other security certifications, how are you managing this?

Thank you,