Does anyone know why the “Sign in as user” function is greyed out and unavailable on the user screen (SM201010). This functionality is usually available, but every once in awhile it will be greyed out. Screenshot below.
Thanks!
Solved
"Sign In As User" is Unavailable
+1Best answer by dcomerford
I find it get greyed out if you use it to sign in and then use that to sign in a different user you then try and do it again it wont allow you. So you need to log off and login again before using it.
+16I find it get greyed out if you use it to sign in and then use that to sign in a different user you then try and do it again it wont allow you. So you need to log off and login again before using it.
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+13If I am signing in as another user, I either will do it in a second browser (i.e. in Edge vs. Chrome) or in an In Private/Incognito window as that reduces the ghosting/cookies that seem to sometimes stick around when using the log in as user feature (especially if you have multiple windows open both as “you” and as “them”)
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+1Thanks everyone, I appreciate the quick responses.
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