+7Has anyone had success using the Acumatica add-in with Outlook web version? It works great in the desktop Outlook, but haven’t had success in web version. A year ago I installed it and signed in, but could never get it to do anything. Now when reinstalling I can’t even sign in, just spins.
The company I’m assisting has many employees that don’t have license to have Outlook installed, so they use web. Any insight appreciated!
Best answer by jhouser
I submitted a support case with Acumatica. They made a change to the web.config, and the add-in now works in Outlook web.
+7I submitted a support case with Acumatica. They made a change to the web.config, and the add-in now works in Outlook web.
Thank you for sharing the solution with the community
Hello,
Is this a change that has to be requested by anyone with the issue? Currently experiencing the same exact thing when trying to use the add-in on the web.
+7Will do, thanks for the quick reply!
can anyone post the fix required to the web.config? i have a private cloud solution and experiencing this issue.
thanks
+1If the web.config change is needed, it is documented here:
Also, please be aware of this issue:
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