Good day,
User can’t login from Outlook from the ACM Icon. They are getting the attached message. The direction seem inconsistent. On each role?
Any suggestions?
Evan
Step 1: Verify and set up access rights:
- Sign in to Acumatica as an administrator.
- Navigate to the Access Rights by Screen (SM201020) form.
- In the tree, select Hidden > Outlook Add-In Read Mode.
- Set up access rights for the needed roles, or reset access rights by selecting Not Set in the Access Rights column for the Administrator role.
- Save your changes.
Step 2: If access rights are set correctly and the issue persists, a corrective script should be applied. Please submit a case to Acumatica Support to receive the script and any assistance you may need with running the script.