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Inventory Item Access Row Level Security and the Customer Portal

  • Apr 22, 2026 2:13 PM UTC
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Does the customer portal support row level security?

Best answer by nasir

​@brucewarrell96 The customer portal in Acumatica does not support true row-level security out of the box. Users can generally see all records related to their assigned customer.

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  • Jr Varsity I
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  • Apr 24, 2026 11:48 AM UTC

​@brucewarrell96 The customer portal in Acumatica does not support true row-level security out of the box. Users can generally see all records related to their assigned customer.

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Naveen Boga
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  • Captain II
  • Apr 24, 2026 12:09 PM UTC

​@brucewarrell96   By default, Acumatica ERP does not provide true row-level security within the Customer Portal. However, it does support role-based access control, which determines what screens and features a user can access.

In the Customer Portal, each user is typically associated with a specific Customer or Contact record. Because of this relationship, the system automatically restricts visibility so that users can only view documents and transactions related to their assigned customer account.

 

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